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privacy policy

Southend Pier is managed by Southend-on-Sea Borough Council. This privacy policy explains how personal information about you is collected when you use this website.

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1) What information do we collect about you?

We collect information about you when you purchase a product or event ticket from us. We also collect information about you when you complete surveys, take part in competitions and sign up to our newsletter. Website usage information is collected using cookies.

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2) How will we use the information?

We collect information about you to process enquiries and orders and so we can reply and contact you with any changes or problems to your order. If you agree, we will also e-mail you with offers and news that we think may be of interest to you. We will not share your information with any other companies for Marketing purposes

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3) Marketing

If you have opted in to receive Marketing Communications, we will send you information on events, offers & news which may be of interest to you. If you have consented to receive Marketing communications, you may opt out any time by clicking on the unsubscribe link in e-mails sent by us or by e-mailing vic@southend.gov.uk.

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4) Access to your information

You can request a copy of the information we hold about you at any time. If you would like a copy of this information, please e-mail vic@southend.gov.uk.

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We want to ensure that your personal information is accurate and up to date and you may ask us to correct or remove inaccurate data.

 

5) Cookies

Cookies are text files placed on your computer to collect standard internet log information & visitor behavior information. This information is used to track visitor use of the website & to compile statics on website activity. For further information on cookies, visit www.aboutcookies.org

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser

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6) How to contact us

If you have any questions about our privacy policy, you can contact us on vic@southend.gov.uk or by writing to Southend Pier, Western Esplanade, Southend-on-Sea, Essex, SS1 1EE

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